CraftedLink is run by the same small workshop that makes the pieces. When you write to us, a person reads it — usually the person who set the tag in the wood.
That page shows a short code — include it in your email and we can sort it out fast. There's also a tag help page with the common fixes.
Try the top edge of the phone, remove a thick case, and make sure the screen is on. Every story page's address is also printed on the card that came in the box — typing it in always works.
Email us — today, edits are handled personally.
That's a fair question with a written answer: our promise.
The supplies list names the exact label sheets, postcard stock and NFC tags we use — sized to what the maker dashboard prints.
The paperwork: Terms of Service · Privacy Policy
