Last updated: August 12, 2026 (Pacific)
The rest of this document is the detail. It is written to be read, not skimmed past. If something in here is unclear, write to us and ask.
CraftedLink is an independent, owner-run business, operated by Jennifer, a sole proprietor based in California, USA ("we," "us," "CraftedLink"). CraftedLink lives at craftedlink.app. The person who answers your email is the person who runs the service.
We are the same operator as CraftedTracker (craftedtracker.app), and the two products share the same database and the same infrastructure. They are still two separate products with two separate prices.
CraftedLink does two things:
That list is the whole product. If you read a feature into this document that isn't in that list, it doesn't exist yet.
There are two ways people come to CraftedLink:
The subscriber tier is not open for signup yet. Its terms are published here so a business considering it can read the whole deal in advance; they take effect for a subscriber when subscriptions open and that subscriber signs up.
Plainly, so there is no confusion at renewal time:
If any listing, page, or message ever suggests otherwise, this section controls.
Two terms in this document decide what you pay, so they are defined here rather than left to common sense.
"Redirect" is a product. "Change of destination" is an action. The word gets used both ways in ordinary speech, and the difference is exactly what you are billed for:
Buying a redirect tag includes the first change of destination. Every change of destination after that is billed separately, at the price in the next section. Where this document says "redirect" on its own, it means the product.
An "edit session" is one round of changes — not one topic, and not one month.
One edit session is a single round of changes submitted together and applied in one go. Once the page is republished, that session is closed, and any further change starts a new session — however small the change is, and however soon after.
An example, because this is precisely where people disagree:
You send us eight replacement photos and a new YouTube link in one message. We swap all the photos, swap the video, and republish the page. That is one edit session — one round, one republish, however many items were in it.
Two weeks later you spot a typo in the caption and ask us to fix it. The page has already been republished, so that is a second edit session, and it is billed as one.
So send everything you want changed at once. Gathering your changes into a single message isn't us being awkward about it — it's how you get the full value of the session you have. If you have sent a round in and think of one more thing before we publish, tell us; if we haven't republished yet, it's still the same session.
A hosted story page bought from us includes the first edit session. Subscribers do their own edits, so none of this pricing applies to them — see Terms for subscribers.
All prices are in US dollars. These are the prices we charge directly. Where a tag comes as part of a product listing, that listing's price controls and this section tells you what it's buying.
If you buy from us (Crafted Carvings):
| What you get | Price | What's included |
|---|---|---|
| Redirect tag — a tag pointing at a web address you control | $18 | The tag, plus one free change of destination later |
| Each further change of destination | $9 | Per change |
| Hosted story page — a page we build and host for you | $45 | The page, plus one free edit session |
| Each further edit session | $18 | Per session, as defined above |
We are not quoting a renewal price. There may be a fee to extend hosting at the end of the term and there may not be — see When the term ends. We would rather tell you nothing than tell you a number we can't stand behind ten years out.
Prices can change for new purchases. They never change for a page you already bought. The prices above are what we charge today, and we may set different prices for future purchases at any time. That never reaches backwards: if you have already bought a hosted story page, the ten years you paid for cannot be shortened and cannot be re-priced or re-billed. See Changes to these terms.
About the $18 edit session, so the number is not mistaken for a permanent one. An edit session is priced the way it is because a person does the work by hand — we open the page, place your files, and republish it. The price is paid for that labour. It is today's price, not a fixed feature of the product, and like every other price here it can change for new purchases while never reaching backwards to a page you have already bought.
If you subscribe (a business running CraftedLink for its own customers):
| What you get | Price | What it buys |
|---|---|---|
| Subscription | $47 per month, or $470 per year paid up front | Access to the platform and the tooling — creating pages, managing them, editing them |
| Each redirect tag pointing at your customer's own web address | $9 | The tag |
| Each hosted story page | $27 | That page's full 10 years of hosting, paid outright — it stays online for the remainder of its term even if your subscription ends |
The subscription and the page fee buy two different things, and that split is deliberate. The recurring fee is for access and tooling. The per-page fee buys that page's ten years. A page you have paid for is not rented month to month and does not go dark when you stop paying us. The full consequences are written out under Terms for subscribers.
Why a subscriber's story page costs less than ours, and what the difference actually is. They are not the same product:
Because you do the work, you set your own prices to your own customers — for the page, for setup, and for any later changes. What you charge them is your business and we take no share of it. The prices above are what you pay us.
You need an account to create or edit a story page. Signup asks for an email address. You are responsible for keeping your login to yourself, and for everything done through your account.
You must be 18 or older to hold a CraftedLink account.
Subscribers pay a recurring fee, and you choose how you pay it: $47 per month, billed month to month, or $470 per year, paid up front. You can cancel any time before your next renewal date and you will not be charged again.
Cancelling does not take down story pages you have already paid for. The subscription buys access to the platform and the tooling. The $27 page fee buys that page's ten years of hosting outright, and those ten years survive the subscription ending. What stops is your ability to create and edit pages, not the pages themselves. This is written out in full under Terms for subscribers.
If you prepay a year, you are protected against the one risk that comes with paying up front: if the service ends or is wound down part-way through a term you have already paid for, you get the unused part back. That is written out under Refunds and cancellation, and it is the reason we are willing to sell an annual plan at all.
A buyer whose item came with a tag does not need a subscription. The tag and its hosting were paid for as part of the item, on the terms described in the next section.
We commit to keeping your story page online for at least 10 years from the day your tag is activated. The clock starts at activation — not the day the item was bought, and not the day the tag was manufactured. A tag sitting unactivated in a drawer does not burn its term.
We want to be straight with you about why we say ten and not "forever."
You'll see pages like this sold with a promise of twenty-five or thirty-five years. We looked hard at how a promise like that gets paid for, and we couldn't find an honest way to make one. So we're promising a length we know we can keep — and backing it with something better than a bigger number.
Your content is yours, and you can download it any time, free — for as long as the page exists and after it's gone. Every photo, your message, your audio. If you ever want a copy to keep somewhere else, it costs nothing and it never expires. That's the part that actually matters.
What happens after ten years? We'll contact you well before then. There may be a renewal fee and there may not be — we're not going to guess ten years out. What we can tell you now is that your page won't vanish without warning, and your content stays downloadable either way.
For subscribers, the same ten years applies, and it does not depend on the subscription staying alive. Each hosted story page a subscriber pays for gets its own 10-year term from activation, bought outright by the $27 page fee. If the subscription later ends — cancelled, unpaid, or ended by us — those pages stay online for the remainder of their ten years. That is not a grace period. It is the term the page fee bought. The one thing that can still take a page down early is the content rules, which apply for the whole term. See Terms for subscribers.
We describe hosting only as a stated number of years. We never describe it as open-ended or unending, and you should not read that into anything we say. Nobody can honestly promise a web page will exist indefinitely. What we can promise is a stated term, a way to get your content out, and notice before anything changes. That's what this document gives you.
The physical tag is a separate thing from the hosting. Any warranty on the tag itself — the NFC chip, the printed QR, the adhesive or inlay — is covered by the product listing you bought from, not by this section. Do not read the hosting term as a hardware warranty, or the hardware warranty as hosting.
Before the end of the term we will contact you at the email on the account with your choices. Those are:
Export is free and has no deadline. At any time — during the term, at the end of it, or after a page has been taken offline while we still hold the data — you can download a copy of the content on your page, or ask us for one, at no charge and in a common, openable format. This is a settled commitment and it is not conditional on your account being paid up.
If a page goes offline, a tap on the tag will land on a plain page we control saying the page is no longer active, with a way to get in touch. We will not leave the tag pointing at a dead address or let the destination turn into someone else's advertising.
This is unusual and worth reading. A CraftedLink tag is attached to a durable object that may outlive its first owner. Trays get resold. Signs get inherited.
Content reaches a story page one way: a private upload link. The person sending content gets a link that is private, single-use, and expiring — craftedlink.app/send/<token>. They send photos, a written message, and audio over an encrypted connection (HTTPS) straight from their browser into our storage. No email attachments. No account to create and no password to remember.
That link is the only supported route. People will occasionally email or message content anyway. When they do, we send it back and ask them to resubmit it through the upload link.
Content that arrives lands in a staging area visible only to the person who owns the tag, and is not published until that person reviews it and places it on the page. Nothing goes live automatically.
For subscribers, each subscriber's buyers upload into that subscriber's own walled-off staging area. As the platform operator we do not use subscribers' buyer content for our own purposes; we access it only where it's necessary to run, support, secure, or repair the service, where the law requires it, or in the one narrow case described under Terms for subscribers — where a subscriber's own customer asks us for a copy of the content that customer provided and the subscriber has not answered them. That action is limited to that person's own content, is only ever taken on their request, and is logged.
You do. We do not claim any ownership of the photos, words, audio, or video you or your buyers provide. Nothing in this document limits what you can do with your own content anywhere else.
We may keep aggregate, de-identified counts — how many times a tag was tapped, and roughly where in the world, at country level. Those counts are not tied back to a named person. Details are in the Privacy Policy.
To put your content on a page, we need your permission to handle it. This is the narrowest version of that permission we can write and still make the product work:
You grant us a limited, non-exclusive, royalty-free, worldwide license to host, store, back up, resize or reformat (for display only), and publicly display the content you provide, solely for the purpose of operating your story page and providing the service to you.
And here is what that license explicitly does not include:
The license ends when the content comes down. Delete a photo and the license over that photo ends. Copies may persist briefly in backups and caches; those are purged on the schedule in the Privacy Policy.
One narrow exception to "no marketing rights" — a public review you chose to post. If you post a public review of something you bought and that review shows your story page, we may reshare that review, in the form you posted it, on social media or on our shop page. Three limits, and they are part of the deal:
This permission comes from your own public act of posting a review. It does not widen the hosting license above, which stays exactly as narrow as it is written. The Privacy Policy states this same exception in full, and the two documents are meant to agree.
You may not upload, and we may remove, content that:
If the page is about a person other than you — including a person who has died — you confirm that you are that person, a close family member (spouse, child, parent, sibling, grandchild, or grandparent), an executor or legal representative, or that you have written permission from one of those people. Families disagree. If a dispute over a page reaches us, we may freeze or remove the page while it is sorted out, with or without our own investigation.
You may not build a page around a famous person. Do not use the name, photograph, likeness, voice, or signature of a public figure, a celebrity, or anyone else whose identity has commercial value, unless you actually hold the rights to use it. This applies whether that person is living or dead — several states protect a person's name and image for decades after death. If someone tells us a page does this, we will take it down.
Story pages are publicly reachable by anyone holding the physical tag. Write them accordingly. Where a minor is involved, we recommend first name only and no address, school, or birth date. Because this matters more than a line in a contract, the upload page asks for that confirmation with a checkbox of its own: anyone sending content ticks a box confirming the content is theirs to share — including permission from anyone who appears in it — and that the page can be seen by anyone who taps the tag. Placing content on a page is the same confirmation from the page owner's side.
We can remove content that breaks these rules even if you paid for the page. Payment does not buy the right to keep prohibited content online. If we remove a page for a violation, no refund is owed. That is true for the whole of a page's ten years, and it is true of a subscriber's paid page as much as ours — the commitment to keep a paid page online is not a commitment to keep an unlawful page online.
To report content, write to us at the contact address at the bottom. Copyright complaints should identify the work, the page, and your authority to act.
Memorial and legacy pages are a real use of this product, so here is the deal in plain terms.
You are telling us you have the authority. If you create or run a page about a person who has died, you confirm that you are their next of kin, the executor or administrator of their estate, or that you have permission from one of those people. The Privacy Policy sets out who counts as next of kin and how to ask us to correct or remove content on one of these pages — we are not repeating it here, and that section is part of the deal between us.
We can make a page private while a family question is sorted out. If we get a credible objection from a family member, or a real question about whether whoever set the page up had the authority to, we may temporarily switch the page to private while we work it out. We may do that even if you are the person paying for the page. It is a pause, not a deletion, and we will tell you at the email on the account.
That pause is not us breaking these terms. Using this right is not a breach of this agreement and it does not entitle you to a refund, other than a pro-rated refund of hosting for the time the page was not available if the objection turns out to be unfounded. We are one person, not a court. A page going quiet for a while is a smaller harm than the alternatives.
Each story page includes up to 50 photos and 100 MB of total storage across photos, audio, and files. A subscriber plan may carry a higher cap; where it does, the cap that applies to you is the one stated on the plan you bought.
Video does not count against that limit, because we do not host video. An embedded video stays on the customer's own YouTube account and plays from YouTube. See the third-party section below for what that means.
If you go over the limit we will tell you and give you a chance to remove something or upgrade. We won't silently drop your files.
We will keep improving CraftedLink, which means features will be added, changed, and occasionally retired. We may do that at our discretion.
But we commit to this: if we retire something you are actively relying on, or we discontinue CraftedLink altogether, you get written notice at the email on your account before it happens — not after. See the next section for how much notice.
Most companies in this market reserve the right to switch the lights off without warning. We are not doing that. If we wind CraftedLink down:
Tags sold with a product. Full refund any time before the tag ships or before the story page is activated, whichever comes later. Once the page is activated, the hosting term has begun and the fee is non-refundable. That's the point where we've actually delivered the thing.
Hosted story pages bought by a subscriber ($27 each). Full refund any time before the page is activated. Once it is activated the ten years have started and the fee is non-refundable — at that moment it has bought a hosting commitment we now owe for a decade, most often to your customer rather than to you. Cancelling your subscription does not refund page fees and does not take those pages down; see Terms for subscribers.
Subscribers — monthly ($47). Cancel any time. Cancel and you keep access through the end of the month you already paid for; we don't bill you again and we don't refund a partial month. Full refund within 30 days of your first payment if it isn't for you.
Subscribers — annual ($470). The same 30-day full refund on your first payment applies. After those 30 days, cancelling part-way through a year you have already bought does not by itself earn a refund — you keep your access for the rest of the term instead.
Pro-rata refund if we are the ones who end it — prepaid annual plans. This is the other half of that deal, and it runs the other way:
If we discontinue CraftedLink or the subscriber tier, wind the service down, or terminate your subscription for any reason other than your breach of these terms, and that happens during a period you have already paid for in advance, we refund the unused portion of what you prepaid. It is calculated by whole calendar months remaining in your prepaid term, counted from the day service ends, and paid within 30 days of that date. You do not have to ask for it, and it is not conditional on your having exported anything, cancelled anything, or signed anything.
Worked example. You pay $470 on 1 January. On 1 February we give the 180 days' notice we owe you, and service ends 31 July — seven months into your term. Five months are unused, so we refund 5/12 of $470 = $196, rounded to the nearest dollar.
We wrote this in because a prepaid year and a 30-day refund window do not fit together on their own: 30 days is no protection at all against a service that stops in month three. Paying up front should get you a discount, not our risk of going away. This sits on top of the 180 days' written notice under If CraftedLink ever shuts down or changes hands, not instead of it.
After a subscription ends — what the grace period actually covers. Your account and tooling access stay usable for 30 days after the subscription ends, so nothing breaks the moment a card expires and you have time to put your affairs in order. Those same 30 days are your window to export your account's content — your own, and your customers' on their behalf. After the 30 days, account access, tooling, and export all stop. We don't actually delete anything until 90 days after the subscription ends — the gap is deliberate, so that if you miss the export window and email us, we can usually still help.
That grace period is about your account. It is not about pages your customers paid for. A hosted story page you have already paid the $27 for is untouched by it: the page stays online for the remainder of its ten years, and its content is held for that whole term. The 30 days and the 90 days govern account content, access, and tooling and nothing else. What we delete at 90 days is account content that is not part of a page still inside its paid term.
A pro-rata refund of prepaid subscription fees does not unwind pages already paid for. Page fees are not subscription fees. If we refund you unused subscription months, the ten years those page fees bought carry on as normal.
We do not refund fees where we removed a page because it broke the content rules.
A story page is meant to sit still. A tray in a kitchen doesn't get logged into.
So, plainly: we do not delete a published story page because you haven't signed in. A page stays online for its full term regardless of how long it's been since anyone touched the account.
Inactivity affects only the editing account. If an account is unused for a long stretch, we may put the login into a dormant state that you can wake up by resetting your password. The published page is untouched by that.
Subscriber accounts end when payment stops, as described above. That ends the account, not the pages. A hosted story page a subscriber has already paid for stays online for the rest of its ten years — for the same reason a published page survives a quiet account. Nothing about a page going untouched, unvisited, or unmanaged shortens its term.
CraftedLink runs on services other companies operate. Today those include Supabase (database and file storage), Netlify (hosting), and Resend (email). Payments, when they run on our own site, will go through Stripe. Tags sold through a marketplace are subject to that marketplace's own terms.
If one of those providers has an outage, changes its terms, or fails, CraftedLink can be affected in ways we can't prevent. We are not liable for their failures, though we will tell you what's happening and work to fix it.
One specific warning that nobody else in this market gives you:
Embedded video is not stored by us and can disappear without warning. If a story page embeds a YouTube video, that video lives on the customer's own YouTube account and is governed by YouTube's terms. If the account is closed, the video is deleted, made private, taken down over a copyright claim, or YouTube changes how embeds work, the video will stop playing on the story page and there is nothing we can do about it. Photos, text, and audio that you upload to us are stored by us and are not exposed to this risk. If a video matters to you, keep your own copy of the file.
We also can't guarantee that the service will be available without interruption. We'll aim for it. We're not promising it.
This section applies in addition to everything above if you pay a subscription — monthly or annual — to run CraftedLink tags for your own customers. (The subscriber tier is not open for signup yet; this section takes effect for you when it opens and you sign up.)
Pricing. $47 per month, or $470 per year paid up front. On top of the subscription: $9 for each tag you point at your customer's own web address, and $27 for each hosted story page. The whole table is under What CraftedLink costs.
Price changes. We can change subscriber pricing with 30 days' written notice, effective at your next renewal — so a change never lands inside a period you have already paid for, and never mid-year on an annual plan. If you don't like the new price, cancel before then. That 30-day, next-renewal rule is the only price-change rule that applies to subscribers; nothing else in this document gives us shorter notice or an earlier effective date.
What the subscription buys, and what a page fee buys — two different things.
The ten years a page fee bought survives your subscription ending, for any reason. Cancel it, stop paying, or have us terminate it — pages you have already paid for stay online for the remainder of their ten years.
Here is why, plainly. Your customer bought that page from you. They have no contract with us, no account with us, and no say at all in whether you keep paying us. If your billing relationship with us ends, that is between you and us. It should not reach through and switch off something your customer paid for and was told would last ten years. So the money that buys those ten years is the page fee, not the subscription — and once it is paid, it stays bought.
What happens when your subscription ends. Cancellation, non-payment, or a termination by us — the answer is the same for all three:
| What | What happens |
|---|---|
| Story pages you already paid for | Stay online for the remainder of their 10 years. Not a grace period — the full remaining term. |
| Creating new pages | Stops. You cannot add pages without a subscription. |
| Editing existing pages | Stops as something you do yourself. Editing is tooling, and the subscription is what buys the tooling. You can still get a change made — resubscribe for the month you need it, or buy the edit from us at our then-current retail price. |
| Exporting your own content — and your customers' content on their behalf | Stays available, free, for 30 days from the day the subscription ended. Content is not deleted until 90 days — if you miss the window, email us. |
| Your customers' rights | Unaffected. Their right to export the content they provided, and their ownership of it, carry on exactly as before. |
| Your account and tooling access | 30-day grace period, then it stops — see Refunds and cancellation. |
On editing after you cancel — read this before you cancel, not after. Your pages stay up and you can still export everything, but you cannot change what is on them yourself. Editing is the tooling, and the tooling is what the subscription was buying. We would rather you knew that now than find out when one of your customers asks for a typo fix.
That does not lock you out of ever fixing a page. If you have cancelled and a live page needs a change — a typo, a wrong date, a photo you'd rather swap — you have two ways to get it done:
"Then-current" means exactly that: whatever retail is on the day you ask, not the $18 written in this document today. We are not promising you today's number years from now, in either direction. Prices can change for new purchases, and an edit you buy after your subscription has ended is a new purchase — so nothing here locks a rate, and nothing in What CraftedLink costs promises one either. Whatever the price is that day, we will tell you before you pay it.
What ends when your subscription ends is getting edits at subscriber tooling rates. What does not end is your ability to have a page put right. You are a retail customer for that edit, and you pay what a retail customer pays.
The survival promise does not make us host content that breaks the rules. What may not go on a story page applies to every page in your account, paid or not, for the whole ten years. If a page breaks those rules it comes down under that section whatever was paid for it, and no refund is owed. A commitment to keep a page online is not a commitment to keep an unlawful page online, and we are not going to pretend otherwise.
If we terminate you for breach, your remedies and your customers' pages are two separate questions. A termination for your breach entitles you to nothing — no pro-rata refund of a prepaid annual term, no refund of page fees, no continued access, no editing. But your customers did not breach anything. Pages their fees paid for stay online for the remainder of their ten years anyway, unless the page itself breaks the content rules. We are not going to punish someone's customer for something that someone else did.
You do your own setup, and you set your own prices. A subscription buys the platform, not our labour. You create the destination URLs and you build the story pages yourself. We do not do your setup, place your content, or make your edits. That is the whole reason your page price is $27 and our retail page is $45 — ours includes the work.
Because you do the work, what you charge your own customers is entirely yours to decide — for the page, for setup, and for any later changes. Our $18 and $45 are not a ceiling, a floor, or a suggestion. One thing you may not do: describe our included edit session or our included change of destination as part of what your customer is buying from you. We are not the one performing it, and the retail terms above do not apply to your customers.
Your customers are yours. You decide what goes on your pages and you set your own policies with your buyers. We host and process on your instructions. You are responsible for having whatever privacy notice and consents your own business needs. The Privacy Policy covers how the data-protection roles split between us.
Your customers will be able to export their own content directly from us — as a feature of the platform, not a favour either of us has to remember to do. We are building it so that a person who provided content for a page in your account can retrieve their own copy of it from CraftedLink itself: their photos, their message, their audio, free, in a common openable format, without needing your cooperation, your paperwork, or anyone's goodwill. You will not have to build it, and you will not be able to switch it off. Subscriber story pages do not go live to end customers before that exists. Until it does, the routes are the two below — you exporting on their behalf, and the operator backstop.
You can also export on your customer's behalf, and most of the time that will be the easiest way to do it. When one of your own customers asks you for a copy of the content they provided, you can retrieve it and hand it to them yourself — alongside exporting your own content, at no extra charge, and without sending them to us or waiting on us. You already know who your customer is and you already hold the relationship, so you are usually the fastest person in the chain. That right runs for as long as your own export right does, including the 30 days after a subscription ends.
This adds a route. It takes none away. Your customer can still come to CraftedLink directly, and the operator backstop below still stands where a subscriber won't act. Being able to serve your own customer yourself is a convenience for both of you; it is not a substitute for anything they already had, and it is not a way for either of us to say no to them.
Your own terms with your customers must carry the same right — as a backstop. You will use your own terms and privacy notice with your own buyers, and you are welcome to base them on ours. Whatever else they say, they must carry this:
Your customers keep the right to obtain a copy of the content they gave you, in a common, openable format, at no charge.
You warrant that the terms you publish to your customers contain that right, that you will honor it when a customer asks, and that you will not make it conditional on the customer being paid up, still being a customer, or waiving anything. If your terms omit it, or you are refusing export requests you told your customers you would honor, that is a material breach of this agreement. We may suspend or terminate your subscription for it, after telling you what the problem is and giving you a reasonable chance to fix it. A termination on this ground is a termination for your breach, so the pro-rata refund under Refunds and cancellation does not apply to it. It also does not take down pages your customers have already paid for — see What happens when your subscription ends above.
A second backstop, so that right never rests on paperwork alone. If one of your customers asks us for a copy of their own content and tells us you haven't answered them, we contact you first and give you a chance to deal with it yourself. If you don't, we may produce that customer's own content to that customer. We hold ourselves to the limits of that action: it covers only the specific content that person provided, it happens only on that person's request, and every instance is logged. It is not a general right to look through your account, and we do not use it as one — the walled-off promise in the Privacy Policy stands, and that policy states this same exception in the same terms.
You warrant, and you take responsibility for, all content you and your customers put on pages in your account — including that you have the rights to use it and permission from the people in it.
Your own subdomain. You may point a subdomain you own (for example tags.yourbrand.com) at our servers. You keep control of that domain. If we ever go away, you can repoint it and your printed tags keep working.
Export. You can export your account's content at any time, free — including after your subscription ends, for the 30 days described in the table above. We will make regular exports available so you can keep your own copy without asking. That same window covers exporting one of your own customers' content on their request, as described above.
Wind-down. If we discontinue the subscriber tier we will give you 180 days' written notice, a complete data handover, and a license to the page templates so you can host them yourself. If you had prepaid an annual term, you also get the unused months back — see the pro-rata clause under Refunds and cancellation. Discontinuing the subscriber tier is not the same as taking down pages already paid for; those are governed by If CraftedLink ever shuts down or changes hands, and a page inside its paid ten years gets the 12 months' notice there, not the 180 days here.
Your liability cap and ours. Our total liability to a subscriber is capped at the fees you paid us in the 12 months before the claim — see the next section.
What you may sell, and what you may not. Selling tags and story pages to your own customers, under your own brand and at your own prices, is the whole point of this tier — that is not "resale," that is the product working as intended. What you may not do, unless we agree to it in writing, is resell CraftedLink accounts or the platform itself to other businesses: signing up other makers under your subscription, sublicensing the service, or reselling access as its own product. One subscription covers one business and its own customers. You can put your brand on your pages; you cannot become our distributor by default.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
In plain terms: we do not promise the service will be uninterrupted, error-free, secure against every possible attack, or that content will never be lost. We back things up and we take care. We are one person, not a data vault.
Nothing here takes away rights you have under law that can't be waived.
TO THE FULLEST EXTENT PERMITTED BY LAW:
Some states don't allow some of these limits. Where that's true, the limits apply as far as the law allows and no further.
You agree to defend, indemnify, and hold us harmless from any claim, demand, loss, or cost (including reasonable legal fees) arising out of:
We'll tell you promptly about any such claim and cooperate with your defense.
These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in Kern County, California, and both of us consent to that venue.
There is no forced arbitration in these terms, and no class-action waiver. If we can't work something out, you keep your right to go to court, including with other people.
Any claim relating to CraftedLink must be brought within one year after it arises.
We may update these terms. When we make a change that materially affects your rights, we will email the address on your account and post the new version with a new effective date. If you keep using CraftedLink after a change takes effect, you accept it. A change to these terms will not shorten a hosting term you have already paid for, and a change to our prices will never be applied backwards to a page you have already bought.
support@craftedlink.app — for anything CraftedLink. (CraftedTracker has its own address, support@craftedtracker.app; both reach the same inbox.)
CraftedLink · Jennifer, sole proprietor · California, USA
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